Returns & Exchanges
At Whittaker Mountaineering, we want to ensure your gear fits perfectly for your next expedition. If you are not satisfied with your purchase, you can return unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Carefully place the items in their original packaging, ensuring all hangtags and labels are attached and the product is in new condition.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect the gear, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing